19th edition of ISSO held in Laguna

Isuzu Philippines Corporation (IPC) has recently concluded the 19th edition of its long-time-running Isuzu Service Skills Olympics (ISSO) in its assembly plant in Laguna with a familiar grand champion dealer.

Isuzu Bulacan has once again emerged victorious at this year’s ISSO, marking their second consecutive win in the competition that showcases the technical competency and service knowledge of Isuzu aftersales personnel nationwide.

This year’s ISSO saw 29 teams going through rigorous competition in different servicing categories. Each team consisted of a service advisor, parts staff, and two service technicians, all showcasing their outstanding skills and knowledge in a simulated service environment.

Isuzu Bulacan tops 2024 IPC Service Skills Olympics image

After computing all weighted category points, Isuzu Bulacan emerged at this year’s Dealer Grand Champion, clinching a back-to-back win, highlighting the dealership’s consistent commitment to upholding the highest standards of service excellence, reaffirming IPC’s promise of delivering unparalleled customer success.

Individual winners of this year’s ISSO for Parts Staff Category were Vivencio Capricho (Isuzu Cagayan De Oro) followed by Felipines Bangcaya (Isuzu Bulacan) and John Kenneth Basierto (Isuzu Makati). For Service Advisor Category, Rey Mark Lopez (Isuzu Butuan), followed by Marius Adrian Pablo (Isuzu Cabanatuan) and Jerry Evangelista (Isuzu Calapan).

“Our unwavering commitment in providing exceptional after-sales support has been pivotal in maintaining IPC’s leadership in the truck segment for 24 consecutive years. The expertise and dedication of our service technicians, advisors, and parts staff ensure that our customers receive unparalleled service, reinforcing their loyalty to our brand,” said Tetsuya Fujita, IPC President.

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