Honda Cars PH opens new parts warehouse, training center
HCPI inaugurates new Training Center & Parts Warehouse to help dealers with parts availability
Honda Cars Philippines Inc. (HCPI) recently inaugurated its new Training Center & Parts Warehouse at its Sta. Rosa, Laguna office. With its opening, HCPI's vision to continuously provide the best quality service for customers through empowerment and supporting its dealer partners has been made a reality.
Present at the event were Asian Honda’s General Manager for Customer Service Toru Chiba, Honda Logistics Philippines management, Honda Cars Dealership partners, and representatives from Dualtech school. HCPI management and associates were also in attendance to give their full support.
The inauguration began with important messages from Mr. Edipollo Anastacio (HCPI General Manager of Customer Service), Toru Chiba (Asian Honda General Manager of Customer Service), and Rie Miyake (HCPI President). This was followed by the official opening of the training center and parts warehouse with a ribbon-cutting ceremony and a brief walkaround of the new facilities.
The new Service Training Center includes a Honda workshop and an official Honda Merchandise Display Center. It's also home to interactive technician training enhanced by the latest technology for body & paint tools and equipment. There's also a body aligner and a paint booth which meet Honda Motor standards.
The layout of the training center has also been adapted to the brand's Active Reception Process. This allows dealer frontliners to have realistic and hands-on training that will help them provide a more meaningful aftersales experience for customers.
The parts warehouse, meanwhile, is a product of HCPI’s partnership with Honda Logistics Philippines. The result is a more efficient warehousing capability. It features the latest design of storage tools and racks, including equipment like an order picker. This provides dealer partners with easier access to Honda Genuine Parts and Accessories.
“We at Honda always want to put our best foot forward for our customers. This includes providing not only quality products but quality service as well. By having a new, centralized training center with advanced amenities, we can provide better support for our dealer frontliners. This is just one step that we take to improve our processes as we strive to serve you and our customers better. We hope you can all continue to support Honda Cars in the years and projects to come, said Rie Miyake, HCPI president.
